Privacy & Cookie Policy

Last updated: March 27, 2026

1. About This Policy

This Privacy and Cookie Policy describes how James Spencer, operating as The Spencer Method through the website thejamesspencer.org ("we," "our," or "us"), collects, uses, stores, and protects your personal information when you visit our website or purchase our digital products.

By using our website or making a purchase, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

2. Information We Collect

Information You Provide Directly

When you make a purchase or contact us, we may receive the following information:

Name and email address: Provided during checkout so we can deliver your purchased products and communicate with you about your order.
Billing and payment information: Collected and processed by our payment provider, Dodo Payments. We do not directly handle, store, or have access to your full credit card number or banking credentials.
Support correspondence: If you email us at support@thejamesspencer.org, we retain the content of your messages along with your name and email address to assist you.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through standard web server processes:

IP address: Recorded by our web server for basic security and fraud prevention.
Browser and device details: Such as browser type, operating system, and screen size, transmitted by your browser with every page request.
Page access logs: Basic records of which pages were visited and when, maintained by our hosting provider.

We do not use third-party analytics tools, tracking pixels, or behavioral profiling services. We do not use Microsoft Clarity, Google Analytics, Facebook Pixel, or any similar tracking software.

3. How We Use Your Information

We use the information we collect strictly for the following purposes:

Fulfilling your order: Processing your payment through Dodo Payments and delivering your digital products to the email address you provided.
Customer support: Responding to your questions, troubleshooting delivery issues, and processing refund requests when applicable.
Fraud prevention: Monitoring for suspicious or unauthorized transactions to protect both you and our business.
Legal compliance: Retaining records as required by applicable tax, accounting, and commercial regulations.

We do not use your information for marketing emails, newsletters, or promotional campaigns. We do not build advertising profiles based on your data.

4. How We Share Your Information

We do not sell, rent, lease, or trade your personal information to third parties. Your data is shared only in the following limited circumstances:

Dodo Payments: Our payment processor receives your billing information to securely process your transaction. Dodo Payments operates under its own privacy policy and data protection standards.
Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Retention

We retain your personal information only for as long as it is needed to serve the purposes outlined in this policy:

Purchase records (name, email, order details) are retained for the period required by applicable tax and accounting laws, typically up to 7 years.
Support correspondence is retained for up to 2 years after the last communication, then deleted.
Server logs containing IP addresses and access data are automatically purged by our hosting provider on a rolling basis.

6. Your Rights

Depending on where you are located, you may have certain rights regarding your personal data. These may include:

The right to access the personal data we hold about you.
The right to request correction of any inaccurate or incomplete information.
The right to request deletion of your personal data, subject to our legal retention obligations.
The right to withdraw consent for any processing that is based on your consent.
The right to request a portable copy of your personal data.
The right to object to certain types of data processing.

To exercise any of these rights, please email us at support@thejamesspencer.org. We will respond to your request within 30 days.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include using encrypted connections (HTTPS) for our website and relying on Dodo Payments' secure infrastructure for transaction processing.

However, no system of electronic transmission or storage is perfectly secure. While we strive to protect your data, we cannot guarantee absolute security and are not liable for any breach that occurs despite our reasonable precautions.

8. Children's Privacy

Our website and products are intended for individuals who are 18 years of age or older. We do not knowingly collect, store, or process personal information from anyone under the age of 18. If we learn that we have inadvertently collected data from a minor, we will take prompt steps to delete that information. If you believe a child has provided us with personal data, please contact us immediately.

9. Third-Party Links

Our website or product materials may occasionally contain links to external websites or resources. We do not control and are not responsible for the privacy practices, content, or security of any third-party sites. We encourage you to review the privacy policy of any external site before providing personal information.

10. Cookies

Cookies are small text files that a website places on your device to remember certain information between visits.

Cookies We Use

Our website uses only basic session cookies that are essential for the site to function correctly. These cookies:

Keep track of your session while you browse the site (e.g., maintaining cart state during checkout).
Are temporary and expire when you close your browser.
Do not track your behavior across other websites.
Do not collect personal information for advertising or profiling purposes.

Cookies We Do Not Use

We do not use:

Analytics or tracking cookies (no Google Analytics, no Microsoft Clarity).
Advertising or retargeting cookies.
Social media tracking pixels.
Any third-party cookies for behavioral profiling.

Managing Cookies

You can control or delete cookies through your browser settings. Since we only use essential session cookies, disabling them may affect the checkout process on our site. For instructions on managing cookies, consult your browser's help documentation.

11. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy and Cookie Policy, wish to exercise your data rights, or have concerns about how your information is handled, please contact us:

Email: support@thejamesspencer.org
Website: thejamesspencer.org